Due to the ongoing pandemic, in-person welfare services are currently unavailable. Despite this, there are plenty of virtual welfare services available.
Information on college welfare provision during the pandemic – welfare tutors, nurse, counsellor, physio, Dean of Chapel & Tutorial Department support – is available on JNET.
The JCSU welfare team are always available to contact using the details below. They are also running virtual drop ins on Google Hangouts, get in contact if you would like to attend.
New drop in times will be available ASAP. In the meantime, please contact jcsu@jcsu.cam.ac.uk if you’d like to meet virtually with any member of our welfare team.
JCSU Support Networks
College Support Networks
Welfare Tutors
The Welfare Tutors are available to listen and to offer help with any problems or difficulties that are not of a purely academic or administrative kind, through daily drop-in sessions.
College Counsellor
The College Counsellor offers time-limited counselling and can sign-post to more specialist or long term support if needed for severe mental health issues or crisis interventions.
College Nurse
The College Nurse is a point of contact for any health related problems or queries by College members. She is available to contact by booking an appointment or attending a drop-in.
Financial Tutor
The Financial Tutor deals with any problems of a financial nature. They can make special arrangements for payment of College Bills and advise on your eligibility for any hardship funds.
Senior Tutor
The Senior Tutor has responsibility for all students of the College. Any member of the College is welcome to discuss general or individual problems of any kind with him.
The Porters
The Porters are available 24/7 and should be contacted in the event of any urgent matters. They can sign-post to the appropriate support, from welfare tutors to emergency services.
University Support Networks
University Counselling Service
This is an organisation that provides access to trained and accredited counsellors and therapists. As well as providing one-to-one counselling, there are also group-workshops for students. They also have a huge amount of useful information and advice on their website.
Students' Unions' Advice Service
The Student Advice Service offers free, confidential and independent support on a large range of issues. If you feel you have been discriminated against, treated unfairly, or would like to discuss something that is bothering you, you are welcome to contact them - for the first time or as a last resort.
Disability Resource Centre
The DRC provide confidential, professional and accessible service for disabled students (current and prospective) and staff supporting them. They provide advice and guidance and have various support programmes for disabled students to ensure equality of opportunity.
Wider Support Networks
The Samaritans
We’re here, day or night, for anyone who’s struggling to cope, who needs someone to listen without judgement or pressure.
Nightline
Need to talk? Nightline is the student-run listening and information service - anonymous, non-judgemental and completely confidential.
Mind
Mind's objective is to make sure no one has to face a mental health problem alone. They can provide a range of support to anyone.
Big White Wall
A safe community to support your mental health, 24/7. Its a safe place to talk, share and support others who may feel in a similar situation.
Qwell
Looking for support, but unsure who to talk to? Qwell offers an online chat service with qualified advisors, plus lots of resources on mental health.
Shout
In a crisis? Anxious? Worried? Stressed? Get 24/7 help from a team of crisis volunteers, who are specially trained to give support.